How To Fix – Outlook Won’t Accept My Username & Password

Outlook is the most used business-focused email service provider in the world. And the email client is the most used on PC or Mac devices.

Outlook email client provides an easy to use interface with top security protocols for effective, secure communication. However, Outlook users still face some issues that might frustrate them, to say the least. It is really a bad experience for the users when the best email service provider-client malfunctions.

One of the most common Outlook errors is that it keeps asking for a password. So, if you are fed up with this issue on your PC, then you’ve come to the right page. Today, we will have a look at how you can resolve the ‘Can’t log in to Outlook‘ issue.

Let’s get started.

What to when Outlook is not Accepting the Username and Password

There are multiple steps involved in resolving the issue you face on Outlook. Try to check all of them and stick with one which works for you.

Manually Disconnect – Well, you need to disconnect the MS account from your office apps manually.

• For that, you have to open the Outlook and then go to Settings and then select the Accounts option.
• Now, you need to choose Email and App Accounts to form the list and then select ‘Account used for other apps’ option.
• Now, if you see the email addresses listed there, just disconnect them and then restart the Outlook.
• Now, if you see the email addresses listed there, just disconnect them and then restart the Outlook.

Change Login Settings in Outlook – You must check the login settings on the Outlook, you can follow the steps listed here for that.

• First, you have to navigate to the Outlook’s Account Manager by clicking on the Tools and then Accounts option.
• After that, you can click on the Account Settings and then select the account you are using.
• Now, you need to verify that the username is listed into the proper field and also make sure that you’ve only typed username and not the username.

Clear the Cached Passwords – if you can’t sign in to Outlook, then you can clear the cached passwords to make sure you are using the fresh passwords. Here are the steps:

• First, you need to close the Outlook and then click on the Start button and go to the Control Panel.
• Now, you need to open the Credential Manager and then locate the set of credentials that has Outlook in the name.
• Now, click on the name to expand the set of credentials and then click on the Remove from Vault.

Windows stores all the login credentials on the local computer. And if the cached password is incorrect, then you will be asked for the password again and again.

Also, read about refurbished gadgets.

Use Remember Password Option – You can use or enable the remember password option in Outlook while creating a new Outlook email account, to make sure that you stay signed on even when you close Outlook.

• First, click on the File option from the menu and then go to Settings.
• Now, go to the email tab and then double click on the Account.
• A new window will appear, which will allow you to change the account settings.
• Now, check the Remember Password option located right below the password field.

You can also check to make sure that you’ve selected the option to save the password on Outlook.

Create New Profile – well, if this profile is causing you problems in logging in to your account, then you can discard this profile and create a new one.

• First, close the opened Outlook window and then go to the Control Panel and click on the mail option.
• Now, click on the Show profiles and then click on the Add button.
• Now, you have to type the name of the profile and then click on the OK button.
• Now, you need to enter your name and email and then click on the Next button and then Finish.
• Now, in the main window, you can select the new profile in the Always use this profile dialogue box and then hit the OK button.

If there were any issues with the previous profile, this would resolve all of them.

Update the Outlook – if you keep having Outlook sign-in problems frequently, then you might need to update the application to the latest version.

Follow the steps to update the Outlook, and it is effortless and straightforward, you can update the Outlook automatically by following these steps.

• Open Outlook and click on the File tab from the top.
• Now, choose Office Account and then click on the Update options button.
• After that, you have to select the ‘Update Now’ button to install updates to Outlook automatically.

If you do not see this option, then you might need to click on the Enable Updates option.

So, you can follow one of these solutions to resolve the username and password issue in Outlook.